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11 Ways to Increase Sales Call Center Conversions

How to Increase Sales Call Center Conversions

Did you know that only 3% of people trust sales reps? Ouch! No wonder outbound sales can be so rough.

Even if your call center has all the right components to make sales and increase your revenue: a quality sales team, a product that you know will be useful to your target audience, and you and your team are motivated to close more deals, you’re still likely struggling with a dismal conversion rate. Read More…

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13 tools remote sales teams can use to work from home efficiently

work from home tools for remote sales teams

With recent events driving most companies to move their sales teams to a remote work environment, many are still trying to figure out sales team productivity strategies and processes.

That may seem like a tough task.

When you consider remote team collaboration, phone and email outreach, live demos, tracking and reporting, there’s a lot to think about.

Fortunately, there are a number of top-tier tools for sales teams that make it easy to keep everyone connected, motivated, monitored, and working productively. Read More…

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Why Silence Can Help You Make MORE Sales

awkward silence in sales calls

Did you know it takes just four seconds of silence before most people start squirming?

Count it out: 1, 2, 3, 4.

Silence may be golden in some circumstances, but it’s downright uncomfortable in others. And that’s precisely why it can be such an effective asset when cultivating a sale.

If you want to have deeper conversations, extract more information, and boost your close rate, it’s time to get close and personal with that awkward silence. It just might hold the key to your sales success. Read More…

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How to Respond When a Prospect Says “Send Me More Info”

how to respond to "Send me more info"

Sometimes it happens right at the beginning of a call.

Other times it happens after you’re 10 minutes into your pitch.

Sometimes it means the prospect isn’t interested and wants off the call.

Other times it means they are interested and genuinely want more info.

So how does one respond to such a vague, and multi-intentioned request?

How you play it can be the difference between a dead deal and a hot prospect. So today, we’ll give you some tips on how to best respond. Read More…

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How to Respond When a Prospect Says, “I Need to Think About It”

I need to think about it objection responses

Of all of the objections you can face during a sales call, hearing the words, “I need to think about it” can be one of the hardest to gauge.

On the one hand, a slow yes is better than a fast no. But the more time a lead takes to think, the greater the chance that he or she will find another option or just talk themselves out of making a purchase.

Of course, people make decisions on their own time. It’s not always reasonable to believe that you can get an immediate decision just by saying the right thing. But that doesn’t mean you can’t help your chances, or get valuable information that ultimately seals the deal, either. Read More…