This entry is a Guest Post by Jason Karaman.
Selling over the phone is an entirely different experience than selling in a face-to-face setting. While each has its benefits, there are many aspects of persuasion that are lost when having a conversation over the phone.
As a phone representative, you have one of the most difficult sales jobs that there is. There are a few challenges that you have to overcome that traditional face-to-face salespeople do not have to worry about: