What's New in PhoneBurner: July 2022

Jesse Wisnewski

12 min

Inside this article:

Branded Caller ID Profiles (Coming Soon)

Simplified Folder Creation

Internet Connection Quality Indicator

Quicker Access to LeadStream

Whisper and Barge (Coming Soon)

We'll See You in August

Sales and outreach is so much more than a numbers game. It's about careful targeting, following up at the right time, and seizing every opportunity to have more, high-quality interactions. Here are some new and upcoming releases aimed at this mission-critical objective.

We'll wrap up with some effective ways to motivate your sales team.

Branded Caller ID Profiles (Coming Soon)

Branded Caller ID improves engagement metrics by giving you control over what contacts see when you call. We'll be rolling out a new home for brand profiles, so you can associate different display names, locations, logos, etc. with different phone numbers. Want to increase call answer rates and reduce the risk of spam flags? Start using Branded Caller ID today.

Simplified Folder Creation

Folder setup just got easier. On the "Manage Folders" page (and rolling out to more places soon) the "+ Add Folder" experience will let you create, pin, share and reorder your new folder all in one place.

Internet Connection Quality Indicator

Ever wonder if your internet connection is causing call quality issues? When dialing with softphone, a new indicator appears in the dial session window that communicates your connection quality to our system - so you can fix or change your connection method before you continue.

Quicker Access to LeadStream

Using LeadStream to automatically distribute leads to your team? Get to it faster and easier with an additional access point in the "Contacts" tab of your "Settings."

Whisper and Barge (Coming Soon)

We hear you loud and clear. Whisper and Barge will soon join our Listen In functionality, giving you a full suite of tools to coach reps and influence live call success.

We'll See You in August

Summer can be slow sometimes with vacations and important family time away from work, but our team will still be cranking out new features for you and your organization. After you get up and running with July's new drops, be sure to come back in August for a new batch of PhoneBurner goodness. We'll be ready for you.

No items found.

Related Articles

PhoneBurner mark

You’re Gonna Love Our Blog Newsletter

Subscribe and get fresh blogs delivered directly to your inbox.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.