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Jr. Sales Development Rep (Virtual)

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About PhoneBurner

As one of the top-rated and fastest-growing sales acceleration and “power dialing” solutions on the market, our software provides a low cost and effective solution for teams of all sizes across the United States and Canada. While we have been around for more than a decade, serve hundreds of thousands of customers and have 5-star reviews from 3rd party sites like Capterra and G2, we’ve accelerated our growth rapidly over the past 4 years and are continuing on that path. We run a completely virtual company (even in non-pandemic times) so you can work from literally anywhere in the world, but you need to be available during normal (North America) business hours so that you can follow-up immediately with our new inbound leads.

We are a group of intelligent, talented, motivated, and fun individuals that excel at both working independently and as a team. While we all work remotely, we meet regularly via web conference and communicate throughout the day via Slack, Zoom and email. Our software solution offers our customers the ability to save hours of wasted time on tedious outbound sales tasks and drive more conversations and success. It is this mission that drives us.

The Perks
  • Competitive salary (base + commissions) with no commissions cap
  • 401K through Guideline
  • Training and professional development
  • Accelerated career growth
  • 100% remote autonomy - work from anywhere in the world
    Why join us?

    We can offer you the opportunity to work on innovative technology and make a meaningful impact on today’s sales environment and workforce. Enjoy accelerated career growth and flexibility with today’s fastest-growing and remote power dialer company. Did we mention, you can work from anywhere in the world?

    About You

    You love helping people and engaging in persuasive communication to help them take the next step toward their own success. You love talking on the phone and breaking down complex systems into digestible, salient points. You’re skilled in the art of the “discovery call,” and understand how to identify pain points and explain how a solution might deliver value. You have a personality that people enjoy and respond to; you make a great “first impression” and are excellent on the phone. (If people ignore you and don’t want to take your calls, then you will fail in this role.) In addition to be very good at selling, you also must be extremely reliable and organized. In short, you’re someone who does what they say they are going to do and doesn’t often let things “slip through the cracks.”

    You’re smart, a quick learner, hardworking, independent, and able to manage yourself while working remotely. While you’re open to constructive feedback and regular coaching, you do NOT thrive on being micromanaged and love to be given the freedom to excel in a job with real responsibility. Being your own boss and helping a growing organization is a dream come true for you.

    About This Role

    You will be the first live contact our prospective clients have with our company, so the first impression you make is very important. You will be the friendly, professional sales development rep who engages with your assigned incoming leads that creates a free trial of our service (we have a VERY strong inbound pipeline). You’ll conduct “welcome calls” to identify whether our solution is a fit, you’ll answer initial questions as a “product expert”, and ultimately sending qualified team prospects through the next steps of the sales pipeline (handing off to an account executive) or closing the individual sales yourself.

    There is no hard selling here – this is primarily a consultative sales process where we make sure our solution is a great fit for our customers. What this means is that you’ll help with appointment setting as well as closing some sales on your own on the phone. We’ll provide you with sales training and resources to help you succeed.

    Your primary responsibility will be to follow-up as quickly as possible with every single new lead assigned to you to either qualify them as a team and schedule a demo with one of our account executives, or educate them on the product and close the more transactional (single user) sales yourself. You’ll also professionally follow-up with everyone who falls out of the sales process and you’ll assist our sales managers in keeping organized, booking demos, and following up.

    You’ll have to be absolutely fearless and tenacious via phone, email, and social media. You’ll need to make outbound phone calls and sell like crazy for hours and hours per day without getting burnt out.

    The best candidate will be so passionate about the follow-up that they would be following-up on nights and weekends in order to close more business and make more money. The world runs 24 hours a day and we want someone who wants to be available as much as possible to help with our sales process.

    About Your Daily Tasks
    • You will be following up by phone and email with new “free trial” prospects to qualify and set appointments. Our goal is that every new lead is called within 5 minutes of signing up for a free trial in order to increase our likelihood of connecting live.
    • Answer the inbound sales line and chat, handle sales calls and move qualified leads into the next steps of the sales pipeline (setting up free trials and scheduling demos).
    • Conduct demo reminder calls and re-engagement calls for demo no-shows, assist in rescheduling.
    • Assist the Senior Sales Development Representative with contacting new team prospects as quickly as possible when he/she is otherwise occupied.
    • Proactively uncover new sales opportunities through outbound prospecting.
    • We’ll provide extensive training with our sales systems, CRM and tools to ensure your success.
    • You’ll track prospects and continue to follow up as necessary to close sales. Take detailed notes on discovery calls for easy hand-off to Account Executives and/or Customer Success.
    • You’ll be using our own sophisticated power dialing software to manage your tasks and follow up.
    Your Required Skills
    • Self-starter ‐‐ ready to take responsibility and pursue every opportunity 100%.
    • You need to be an "A Player" who treats this job as if it was your own company. We want you to excel in this role and eventually move on to more advanced sales opportunities (Jr. and Sr. Account Executive positions)
    • Ethical, pleasant, and genuinely loves people.
    • Able to learn new software quickly and has an appreciation of new technology. We'll provide training on our system.
    • Accustomed to using CRM systems (Salesforce experience is a plus!)
    • Utmost commitment to meeting deadlines and feel tremendous ownership over your job.
    • Appealing personality who likes to get a lot done and also likes talking on the phone.
    • A pleasant speaking voice
    • Enthusiastic, reliable and self‐sufficient.
    • Even‐tempered / no 'attitude' / willing to help beyond a job description and do whatever it takes.
    • Able to write clearly and quickly. Excellent communication (English conventions, grammar, etc.) skills are a must.
    Your Technology Requirements:

    Reliable, clear phone service required.

    A high quality phone (landline preferred, VOIP ok) and your own FAST computer (ideally a Mac), reliable high‐speed Internet access that can support web conferencing.

    Your Commitment: This is a 40 hr/ week FTE position.

    Work location: Your home or remote office space where calls and online conferences can be conducted free from background noise.

    *******DIRECTIONS FOR APPLICANTS********

    Please include a 1‐page cover letter as to why you think you would be a good fit, and also a separate copy of your resume, both in PDF format.

    Job Types: Full-time, Commission

    Pay: $50,000.00 - $70,000.00 per year

    COVID-19 considerations:

    We are a 100% remote company, even outside of pandemic times. You can work from the safety and comfort of your own home.

    Experience:

  • CRM Software: 1 year (Preferred)
  • Sales: 1 year (Preferred)

    Education:

  • Bachelor's (Required)

    Additional Compensation:

  • Bonuses
  • Commission

    Work Location:

  • Fully Remote

    Benefits:

  • Paid time off
  • Work from home
  • Professional development assistance

    Paid Training:

  • Yes

    Management:

  • Team Lead
  • Key Leader

    This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Innovative -- innovative and risk-taking
  • Outcome-oriented -- results-focused with strong performance culture
  • People-oriented -- supportive and fairness-focused

    Schedule:

  • Monday to Friday
  • 8 hour shift

    Work Remotely:

  • Yes

  • Join our team

    PhoneBurner Staff Montage

    PhoneBurner is a fast-growing virtual SaaS company serving the sales community. We’re headquartered in California, but most of our team works remotely. Despite the distance, we’re a tight-knit, entrepreneurial group - fully committed to maintaining our family-business feel, even as we hit new milestones for growth. Looking for a fast-paced, creative environment where you can thrive? Join us.

    Address 1968 S. Coast Hwy, Suite 1800
    Laguna Beach, CA 92651