You can instantly purchase phone numbers inside your account, choose the area codes you need, and assign them to reps or teams. Numbers are ready to use immediately for outbound and inbound (with a Premium account).
Yes. PhoneBurner’s number pools let you group numbers by team or campaign or client—so you have numbers for every use case (e.g. service calls vs. new leads vs. a specific rep’s numbers). During a dial session, PhoneBurner can automatically rotate through the numbers in a pool to support consistent usage and healthy call patterns.
With Local Presence approval, PhoneBurner can also display local caller IDs that match your contacts’ area codes wherever your business operates—no matter where your reps are dialing from.
PhoneBurner helps your numbers stay trusted. We proactively register your numbers with carriers to build trust, support STIR/SHAKEN protocols, and route calls through a premium Tier 1 network to improve deliverability.
Our platform also encourages healthy dialing patterns and best practices to reduce the risk of spam flags. For even stronger protection, optional ARMOR® service delivers built-in, comprehensive safeguards designed to keep numbers cleaner and drive higher answer rates.
Absolutely. PhoneBurner numbers support inbound calling with Premium account features like in-app call handing, forwarding, keypress menus, call groups, and voicemail inboxes.
Yes. You can send one-off texts directly from the dialer or contact record, or trigger automated 1-click texts based on a call disposition or outcome. A2P10DLC approval is needed to text through any software platform such as PhoneBurner.
