It's available now! iOS 17 officially released on September 18, 2023. When iPhone users download iOS 17, Live Voicemail will be enabled by default.
According to Apple, when iOS 17 is released, it will be available on the following iPhones: iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12, iPhone 12 Mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 13, iPhone 13 Mini, iPhone 13 Pro, iPhone 13 Pro Max, iPhone SE (second generation and later), iPhone 14 (including Plus), iPhone 14 Pro.
The call experience to landline phones is unchanged. Android has a similar feature, however, it is not enabled by default and therefore adoption is lower. This may change as Apple's update brings Live Voicemail into the mainstream.
When reaching voicemail on an iOS 17 device, your message is transcribed on the contact’s phone in real-time. If they Accept, you’ll be connected to your contact to begin your conversation. The exact experience may differ based on a number of conditions, including: whether you are an existing contact, whether you are blocked by the contact or flagged as spam, and the status of the contact’s phone (e.g. locked or active).
When receiving a call on your iOS 17 device, you can expect to see a Caller ID along with certain options that include: Accept, Block, Message, or Send to Voicemail. If the caller begins to leave a message, you'll see the message transcribed live along with an option to answer the call. The exact options presented to you depend on a number of factors including: whether the caller is one of your contacts (or previously blocked), whether the number is flagged for spam, and the status of your phone (e.g. locked or active).
Multi-line dialers are built to call 3, 5, 10, or more numbers at once. Calls are transferred to an agent only after a live answer is detected. How can you navigate Live Voicemail and get your calls answered, if you're not yet on the line? Yeah, we don't know either.
This is one more reason to adopt a 1-to-1 software like PhoneBurner. After 15 years and over 1 billion connected minutes for our clients (every call 1-to-1) we're redefining how efficient and scalable human-centric communications can be.
You're already ready for Live Voicemail!
Because you initiate every call and are always live on the line, you're in the perfect position to maximize human connections and leverage Live Voicemail to engage more contacts in quality live conversations. We're here to help you continue to make smart use of time-saving features like 1-click voicemails, emails, and SMS to multiply touch points, save time, and have more meaningful interactions.
