Reach contacts 4x faster with our Salesforce dialer

Streamline hours of sales tasks and have more quality conversations

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Dial 60-80 contacts hourly

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No awkward pause

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Native Salesforce integration

Powering 2+ million monthly conversations

PhoneBurner partners

Engage more leads and close deals faster.

Engage more leads and close deals faster

Power dial Salesforce contacts

Put outreach on overdrive

With our Salesforce dialer, your reps can reach up to 80 contacts per hour. Seamless call connections ensures every contact feels like they've been personally dialed by hand.


Dial without leaving Salesforce

Salesforce dialer integration

Dial without leaving Salesforce

Initiate dial sessions from Contacts, Leads, Opportunities, Tasks, Activities, Cases, and Custom Objects. Plus, all call activity is automatically updated in Salesforce.


Say goodbye to tedious tasks

Autolog calls and streamline workflows

Say goodbye to tedious tasks

PhoneBurner handles repetitive prospecting tasks and processes, so reps can focus on selling. Leave voicemails with one click, instantly send emails, trigger workflows based on call outcome, log Salesforce calls automatically, and quickly set follow-up tasks.


Eliminate guesswork and downtime

Salesforce home dashboard

Eliminate guesswork and downtime

Our customizable homepage gives reps instant access to the contacts, lead lists, cadences and reports they need to see each day, so they can jump right into outreach.


Unlock more opportunities with call cadences

Salesforce dialer integration

Unlock more opportunities with call cadences

Nurture contacts at the right time, every time. Use our pre-built, multi-step call cadence or create your own custom sequences to ensure reps unlock every ounce of potential in your pipeline.

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“Not only is PhoneBurner a great replacement, it's significantly better.”

Christopher O. testimonial

Adam Radulovic

CEO, XL.net

Read success story

Features that elevate sales performance

Unlimited dialing

Pay no per-minute fees. Make calls from anywhere, with any phone or a headset.

No “telemarketer delay”

Instant connections means calls start with promise, not hangups.

Voicemail drop

Leave pre-recorded voicemails in one click. No need to wait for the beep.

1-click emails

Save time by instantly sending personalized emails based on call outcome.

Local Caller ID

Dynamically display local area codes to drive answer rates higher.

Call recording

Enable call recording for easy playback, coaching, and conversion opportunities.

Salesforce auto-logging

Call results, notes, and contact updates are automatically logged in Salesforce.

Email tracking

Track email opens, link clicks, attachment and video views, and more for smarter follow-up.

Reporting

Track call activity and performance across your teams with custom reporting.

Integration requirements

The PhoneBurner Salesforce dialer is available on the Salesforce AppExchange, and is compatible with both Classic and Lightning editions. Add the app and start your dial sessions without leaving Salesforce.

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PhoneBurner account

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Salesforce Lightning or Classic

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Salesforce AppExchange Program Partner

PhoneBurner + Salesforce - AppExchange

Install

The #1 Salesforce dialer for sales reps

G2 High Performer 2022 G2 Best Meets Requirements 2022 Crozdesk Quality Choice 2022 Crozdesk Happiest Users 2022 Software Advice Best Customer Support 2021 Capterra Best Ease of Use 2021

Raves for our Salesforce power dialer

PhoneBurner user Richard Witter

Richard Witter

PhoneBurner is AWESOME!!

“Amazed at how much more efficient I could be and the time saved using PhoneBurner. It syncs with my Salesforce and updates the activity history reducing the need to go back and manually enter notes. HUGE timesaver! A big shout out to Henry who helped in getting my account set up and Jeff for the one-one training. Great staff!”

PhoneBurner user Lee Bennett working at Vivial

Lee Bennett

Great tool to increase productivity

“This app truly helps inside sales reps attempt to reach 50+ leads in an hour. Our sales team loves the automated emails and the activities being logged for them. From an admin standpoint the maintenance is simple. Nice to have an app you can actually calculate an ROI.”

Helpful Resources

With our Salesforce Lightning dialer or Classic dialer integration, PhoneBurner clients average 60 to 80 calls per hour. No awkward pauses or dropped calls means every conversation starts naturally. Use these two PDFs to get your business up and running.

Configure Your Salesforce Power Dialer

Use this step-by-step guide to sign up for PhoneBurner, install the Salesforce dialer software, and integrate your Salesforce account with PhoneBurner. Need help? Get fast, friendly setup and support from our award-winning team and get up and running quickly.

View Guide

How to Use Our Salesforce Power Dialer

This guide will teach you how to make the most of PhoneBurner's power dialer for Salesforce. Learn how to begin a PhoneBurner session, configure dial sessions, dial into the phone system, call phone numbers, pre-record voicemails, create personalized emails, take advantage of Local ID, record calls, and more.

View Guide

Frequently asked questions about our Salesforce dialer

To set up the integration you'll need both a Salesforce and PhoneBurner account. Next, find PhoneBurner on the AppExchange and install the app. Salesforce will walk you through some permissions and settings selections to complete the install. Once installed you can immediately start dialing from within Salesforce. Our support team is available if you need to request any additional help.

Select contacts from Contacts, Leads, Opportunities, Tasks, Activities, or a custom Object in Salesforce. Then click the PhoneBurner button to launch the dialer. Connect using any phone or through your browser with our softphone.

PhoneBurner is a power dialer software that dials contacts, leaves voicemails with no need to wait for the beep, sends one-click emails based on call outcome, logs calls, and automates post-call workflows. These services and solutions empower users to reach up to 80 contacts per hour, maximizing talk-time rather than task time.

Yes. PhoneBurner syncs with Salesforce calling activity, notes, call outcomes, and other activity, which is then automatically logged in your CRM.

No. Connections with PhoneBurner are 100% free of the dreaded "telemarketer delay." The experience for contacts is the same as if you dialed them by hand.

None at all. Make calls from anywhere using any phone. You can also connect with your browser and a headset with our softphone—log into our cloud-based power dialer from anywhere.

We sure do. No credit card needed. Start your no-obligation free trial today, and watch your outbound productivity soar.

Here's a quick list of what you can accomplish with our Salesforce dialer:

  • Unlimited dialing for your entire team
  • Power dial directly from Salesforce Classic or Lightning
  • Absolutely no connection delays
  • Instantly leave voicemails and send emails based on call outcome
  • Increase your contact rates and productivity
  • Leverage list views and filters to create custom sales cadences
  • Access reporting and analytics
  • Automatically record calls
  • Automate post-call workflows and call logging in Salesforce
  • An auto dialer software automatically calls numbers, determines whether it has reached an answering machine or a person, then leaves a message or connects the call to an agent or rep. Auto dialers are often used as a central pillar of a call center software tech stack.

    This system has what's infamously known in the industry as the "telemarketer delay." After a prospect picks up the phone, but before they're connected with a recorded message or agent at a call center, there's a short and unavoidable pause as the system connects both parties.

    That delay between the time a call recipient answers to the moment they're connected with an agent or recording is highly upsetting to most people. As a result, they'll hang up quickly.

    Auto dialers can be effective for quickly disseminating information on a case by case basis, like school closures or political announcements. That's because they can reach a lot of people quickly, and an actual rep is only needed once a call recipient shows interest.

    However, since many call recipients hang up quickly after the telemarketer delay, an auto dialer can be detrimental to your sales conversions and hurt your brand's reputation.

    Power dialer software provides real-time, live conversations with real humans. There are never any pauses or delays. The rep is on the line the entire time with a power dialer and can begin speaking immediately when someone answers their call.

    Aside from dialing pre-selected leads for a rep, the right power dialer software—like PhoneBurner—can also help with time-consuming tasks. For example, reps can drop voicemails and send emails or SMS with one click, log calls, and automate post-call workflows.

    A power dialer is more effective because the rep is in control the entire time and can tailor messages to each specific prospect based on research, notes from previous calls, or additional context in the dial window. That means personalized pitches, stronger interactions, and higher quality calls that get results.

    Predictive dialer software is a type of calling system that is automatic and dials numbers from a predetermined list. The software is able to identify when a call is answered and then route the call to an agent or rep, often in a call center, after the recipient says, "Hello." Predictive dialers are often used as central products in a call center software tech stack.

    It uses algorithmic-based data to determine the likelihood of a rep being available based on the total number of reps working, calls being made, and other metrics. In this way, it predicts when a new rep will be available and routes calls to those reps the second they're free.

    To that end, predictive dialers will sometimes automatically dial a number if there's no live rep available. Even if the predictive dialer's algorithm expects an agent to be available once the call is answered, that doesn't always mean a rep can get on the line in time.

    That leads to the dreaded "telemarketer delay." Because a predictive dialer routes the call to an agent only after it determines someone has answered live, call recipients hear an awkward pause as they wait for an agent to come on the line. As a result, predictive dialers tend to increase skepticism and hangups, which can negatively impact results.

    Further, since call connections are based on an algorithm analyzing agent availability, there's no ability for reps to take charge in their prospect research and prioritize their list. They have no say in who gets called next, and reps often don't have time to catch their breath between connections.

    Last, and most important, predictive dialers can get you into trouble with the FCC, who strictly regulate the use of multi-line dialers like predictive dialers. If an organization drops more than 3% of calls, they may be in violation of the Telemarketing Sales Rule (TSR) and the Telephone Consumer Protection Act (TCPA). The FCC can impose fines for breaches in these protocols up to $43,792 per incident.

    Power dialer software provides real-time, live conversations with real humans. There are never any pauses or delays. The rep is on the line the entire time with a power dialer and can begin speaking immediately when someone answers their call.

    Aside from dialing pre-selected leads for a rep, the right power dialer software—like PhoneBurner—can also help with repetitive tasks. For example, reps can drop voicemails and send emails or SMS with one click, log calls, and automate post-call workflows, making it ideal for saving time.

    A power dialer is more effective because the rep is in control the entire time and can tailor messages to each specific prospect based on research, notes from previous calls, or additional context in the dial window. That means well planned and personalized pitches, stronger interactions, and higher quality calls that get results.

    Have more conversations. Close more deals.

    Get started with a free trial. No credit card needed.