Reached a 35% call-to-transfer rate supporting university engagement goals.
Reduced admin time by 30% by automating call tracking and streamlining reporting tools.
Achieved 20% faster call handling through custom workflows and automated follow-ups.
150% Increase in Daily Calls - Agents scaled from 200 to 500 dials per day, boosting outreach efficiency.
2x Answer Rate Improvement - ARMOR® doubled live connections, driving higher lead conversions.
Fewer and Faster-Resolved Spam Flags - ARMOR® reduced flagged number disruptions, enabling smooth workflows and consistent productivity.
Smarter Decisions with ARMOR® Analytics - Data-driven insights fueled continuous performance gains.
250% increase in call volume for Account Executives easily reaching over 200 calls per day.
Account Executives are happier, earning bigger paychecks, and call reluctance has declined.
Significant increase in lead conversion rates leading to a substantial growth in total revenue.