What PhoneBurner does (and notably, doesn't do) to help your business communicate safely, efficiently, and effectively.
Call with confidence, not fear
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Time zone restrictions
Built-in tools help you avoid calling contacts outside of TCPA-approved calling hours.
Internal Do-Not-Call management
Built-in tools help you avoid calling customers who have requested not to be called.
Simplify Do-Not-Call compliance with smart, automated list scrubbing against the National and any applicable State Do-Not-Call Registries.
No “telemarketer delay”
Calls begin with no awkward pause; agents are already on the line and can reply immediately after hearing “hello.”
No dropped calls
Avoid TSR fines (and wasted live answers) due to dropped calls, which don’t occur with our software.
Since every call and voicemail is initiated by an agent, PhoneBurner is not an autodialer under the TCPA nor subject to related autodialer rules.
Scam/spam flag remediation
With industry-leading carrier and agency relationships our team can work on your behalf to help remediate false and undeserved flags.
Every Caller ID used to dial is verified for ownership to protect you and prevent spoofing.
Make smarter decisions that support number reputation with scam/spam flag monitoring.
We help register your numbers with the FreeCallerRegistry to reduce spam/scam flags.
Caller ID management
Get unmatched Caller ID flexibility while complying with the Truth in Caller ID Act.
Branded Caller ID
Brand calls on 250+ million devices to improve call engagement and reduce risk of call flags.
Calls from PhoneBurner numbers are signed with the STIR/SHAKEN framework’s highest trust metric.
Industry-leading processes protect your business and help safeguard the legitimate calls of honest businesses.
Get streamlined registration for carrier-compliant business texting via The Campaign Registry. PhoneBurner is one of a few select software providers with a direct integration to The Campaign Registry.
Why Power Dial?
Benefits & risks: How different dialers stack up
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Reach a high volume of contacts, efficiently
Reduce speed-to-lead with smart lead distribution
Calls begin without a beep, pause, or delay
Custom 1-click voicemails and emails for unanswered calls
Fewer hangups and higher quality conversations
Eliminates abandoned calls
Eliminates risk of TSR penalties due to dropped calls
Reduced risk of "short duration" calls and associated spam flags
Reduced risk of number blocking and associated spam flags
Bottom line: PhoneBurner is a beautiful balance of efficiency and quality - not a choice between the two.
Why go it alone?
Working with PhoneBurner means always having someone to turn to. Our experienced Trust & Safety team is your ally and advocate. We can’t offer you legal advice, but we can provide you with the tools you need to navigate the constantly evolving compliance environment while supporting your long-term business goals.
What PhoneBurner is not
Often what we lack is a strength, not a limitation
PhoneBurner is an innovative outreach solution that empowers businesses to engage in responsible one-to-one communications in exceedingly efficient and surprisingly scalable ways.
We are NOT a multi-line dialer
We do NOT drop calls
We do NOT have a delay at the start of each call
We do NOT automatically play recorded messages
We do NOT automatically drop voicemails
We do NOT automatically send SMS messages
We do NOT text blast
We do NOT allow number spoofing
Engage more contacts in quality conversations
See how efficient and scalable 1:1 communications can be.