Power dialer or predictive dialer? Progressive dialer or preview dialer? Which outbound dialer should you choose?
In this post, we cover the four main types of outbound dialers, along with the pros and cons of each, to help you decide which one is the best for you.
What is a Predictive Dialer?
A predictive dialer is a type of automated calling system that automatically dials telephone numbers from a list. The software is able to identify when a call is answered, and then routes the call to agent after the contact says “hello.”