There is a certain allure to VOIP dialer software. There's no need for a phone line or carrier, or a phone itself. All agents need is a headset and internet connection, and they can talk to contacts freely and efficiently. That means conducting dial sessions from virtually anywhere.
However there's a drawback to VOIP based dialer software as well. Because calls are made over the internet, connection speed impacts the quality of the call itself. Even at high connection speeds, other open applications on an agent’s computer can compete for bandwidth, reducing the connection quality.
PhoneBurner gives you the best of both worlds. We offer VOIP connection through our soft phone... or agents can dial into our bridge using any phone (landline or mobile) from anywhere.
More and more fans of VOIP dialer technology are switching away from predictive dialing software.
And with good reason...
Predictive dialers can call a large amount of contacts in a short period of time, but they’re notorious for the "dead air" delay that follows a live answer - which increases hang-ups and can dramatically reduce the success of calling campaigns.
A potential $16,000 penalty lowers the appeal of VOIP predictive dialers as well. Because multi-line dialers call so many people, agents aren’t always available to answer. If you drop more than 3 percent of your calls, it’s a violation of FCC and TCPA compliance standards in the U.S. — hence the fine, and that’s just for a single violation. Dialing software is about productivity, yet with VOIP based predictive dialer software, that productivity often comes at the expense of conversation quality, control, and quotas.
Our power dialer software offers massive productivity gains like a VOIP-based predictive dialer, without any awkward pauses, dropped calls, or TCPA-compliance issues.
Our cloud-based software also requires no installations, downloads, or advanced setup and can help you blaze through contacts to maximize live conversations.
Our impressive feature set includes:
Agents spend less time handling repetitive tasks and more time talking to prospects. You'll experience dramatic increases in contact rates and productivity in half the time — and that’s without a cup of coffee onboard. Our software is also brilliantly simple to use, despite our best-in-class feature set.
Our VOIP power dialer software is trusted by thousands of clients, making millions of calls every month. Take advantage of our 100% free trial and our experienced support team - and start seeing next-level results in days, not months.
There are no setup fees. No contracts. And you begin your free trial without a credit card. Try PhoneBurner today and see why we’re the new way sales teams are blasting through quotas and surpassing their goals.
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