Why do you need a cloud hosted dialer system? If so, you’re probably looking for a system with efficiency, flexibility and speed.
Our web-based power dialer means not only will your sales team make more calls in less time, but contacts can be managed, and dials can be made from anywhere. Simply log in from any computer, dial in from any phone, and PhoneBurner's online power dialing program blazes through your contacts — up to 80 per hour.
You’re probably already aware of the high-level benefits of using web based power dialer software. For one, you can get yourself and your sales team up and running almost immediately — no downloads, no installs and no hardware. There’s also little to no training, but we earn rave reviews for our support and are ALWAYS here to help.
Your account can be set up in minutes. You can start importing leads, record a voicemail, and begin dialing immediately. Here are some additional benefits:
Is all cloud hosted outbound dialer technology similar?
Not really. In fact, there are some dramatic differences that will likely play a big role in your decision. These differences go beyond features that may or may not be included in a particular company's platform, and they are representative of the kind of technology itself.
For example, hosted predictive dialer solutions are "multi-line" dialers. They dial many numbers at once, and AFTER someone answers, the call gets routed to the first available agent. With hosted predictive dialer services, the person who answers the call hears an audible delay between the time they answer the call, and when they are connected with an agent. The result? The recipient knows it's a sales call.
The impact of this delay is that the productivity gains delivered by a cloud based predictive dialer can be offset by decreases in call quality and results.
Another example is a cloud or web based auto dialer. While these names are often used descriptively (by someone who doesn't want to dial manually), a cloud automatic dialer is actually a specific kind of technology. These dialers dial multiple numbers at once, and when the call is answered, they are either routed to an available agent, or a recorded message begins playing.
PhoneBurner is neither a predictive nor an auto dialer. Our web based power dialer software offers significant increases in productivity — without sacrificing call quality. The software dials numbers for you, but you are always present to hear the contact say hello. By streamlining workflows and eliminating repetitive, time-consuming tasks, PhoneBurner can maximize live conversations.
Agents love how easy PhoneBurner is to use, and managers love how quickly they can get their agents set up and dialing. Our team accounts offer exclusive features built to help teams be more efficient, more effective, and more accountable.
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